Frequently Asked Questions

You get instant access to The AI Playbook for South Africans as a downloadable PDF. It's a comprehensive beginner's guide to using ChatGPT and Claude effectively — built around the proprietary C.L.E.A.R. framework. No subscriptions, no recurring fees. One purchase, permanent access.

Delivery is instant. The moment your payment is confirmed, a download link is sent to the email address you used at checkout. Check your spam/junk folder if you don't see it within a few minutes. You can also re-download from your account page at any time.

C.L.E.A.R. is a five-step prompting method developed specifically for this playbook. It stands for Context, Language, Expectation, Adjustments, and Refine. It gives you a repeatable process for getting consistently useful answers from AI tools — whether you're using ChatGPT or Claude, for work, study, or everyday life.

None at all. The playbook is written for complete beginners — if you've never opened ChatGPT before, you're the target reader. The language is plain, the examples are practical, and everything is explained step by step with a South African context in mind.

Yes, intentionally so. The examples, use cases, and framing are built around real South African scenarios — load-shedding planning, local job applications, side-hustle ideas, SASSA/NSFAS queries, and more. It's not a generic global guide repackaged with a flag on the cover.

The primary focus is ChatGPT (by OpenAI) and Claude (by Anthropic) — the two most widely used and capable AI assistants available to South Africans right now. The C.L.E.A.R. framework works across both tools, as well as Google Gemini and most other chat-based AI tools.

R299 is a launch price available for a limited time. The full price is R500. The discount exists to get the playbook into as many South African hands as possible during the initial release window. There's no guarantee on how long the launch pricing stays open.

Any device that opens a PDF — phone, tablet, laptop, or desktop. It's formatted for comfortable reading on screen. If you prefer physical reading, you can print it at home or at a print shop.

Because this is a digital product delivered instantly, we do not offer refunds as a general policy. If you experience a technical issue with your download or have a genuine concern, contact us at support@mystore.co.za and we'll resolve it promptly.

Your purchase is for personal use only. Sharing, redistributing, or reselling the PDF is not permitted. If someone you know wants access, send them to this page — at R299 it's an easy ask.

If you've ever wasted 30 minutes getting a useless answer from ChatGPT, or you've avoided AI entirely because it felt too complicated — this playbook is specifically for that situation. The C.L.E.A.R. framework removes the guesswork and gives you a system that produces real results, fast.